Jackbit Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Jackbit Casino. Please read them carefully before creating an account, depositing funds, playing games or using any related service. By using the website, you confirm that you understand and agree to these terms. If you do not agree, you should not use the website.

Jackbit Casino operates under a licence issued by the Curaçao Gaming Control Board, reference number OGL/2024/1800/1049, held by operator Ryker B.V.

1. General conditions

These Terms & Conditions apply to the Jackbit Casino website, its games, account services, promotions and any other related features made available through the website. They should be read together with any applicable promotional terms, privacy information, responsible gambling guidance and game-specific rules. If there is an inconsistency between these terms and separate terms for a promotion or feature, the more specific terms will generally apply to that promotion or feature.

Jackbit Casino may update these terms when necessary, including to reflect changes to the website, applicable requirements, security procedures or available services. The current version will be published on the website. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms. If a change materially affects your use of the service, you should consider whether you wish to continue using your account.

You are responsible for having suitable equipment, software and internet access to use the website. You must also take reasonable steps to protect your account, devices and login details. Jackbit Casino is not responsible for problems caused by your equipment, your internet connection, unauthorised access resulting from your failure to protect account information, or circumstances outside its reasonable control.

Eligibility and account registration

You must be legally permitted to use online gambling services in your location and must meet the applicable minimum age requirement. You must not access or use the website where online gambling is prohibited by law. It is your responsibility to understand and comply with the laws that apply to you.

When registering, you must provide information that is accurate, complete and current. You must not register in another person's name, create multiple accounts without permission, or allow another person to use your account. You must promptly update information if it changes. An account may be subject to verification before certain services, transactions or withdrawals are completed.

You are responsible for all activity carried out through your account unless you have promptly notified Jackbit Casino of suspected unauthorised use. Keep your username, password and other security information confidential. Jackbit Casino may suspend access while it investigates unusual activity, suspected fraud, identity concerns, breaches of these terms or other security risks.

2. Deposits, play and withdrawals

You may only use payment methods that are available on the website and that you are authorised to use. Deposits must be made by you and for your own account. Jackbit Casino may refuse, reverse or investigate a transaction where there are concerns about ownership, fraud, payment misuse, money laundering or compliance with applicable requirements.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings. Before playing, check the available account controls and consider setting spending, deposit, session or loss limits where those tools are offered. You should not chase losses, borrow money to gamble or treat gambling as a way to solve financial difficulties.

Games are played according to the rules displayed with each game. You are responsible for checking the stake, paytable, features and other game information before confirming play. Technical interruptions, connection issues or system errors may affect a game or transaction. Jackbit Casino may review affected activity and take reasonable steps to correct an error, including voiding or adjusting a transaction where appropriate.

A withdrawal may require identity, age, payment method or source-of-funds checks. Information or documents supplied for verification must be genuine, current and readable. Processing requirements may differ depending on the payment method and the checks required. Jackbit Casino may delay, decline or restrict a withdrawal until verification is complete or where a transaction appears irregular.

You are responsible for checking that your account balance and transaction history are correct. If you identify a suspected error, contact Jackbit Casino through the available website support channels as soon as possible and provide relevant details. Records maintained by the website may be used to review disputes, subject to applicable law and internal procedures.

Promotions and bonuses

Promotions, bonuses, free spins and other offers are subject to their own terms. Those terms may include eligibility conditions, activation requirements, expiry periods, wagering requirements, game restrictions, maximum values or withdrawal conditions. You should read the offer terms before accepting or using a promotion.

Unless the applicable promotional terms say otherwise, only one offer may be used in relation to a particular account or qualifying activity. Jackbit Casino may withdraw or amend an offer where there has been an error, misuse, suspected abuse or a breach of the relevant terms. Promotional benefits may be removed if an account is closed, suspended or found to be ineligible.

3. Responsible gambling, conduct and privacy

Jackbit Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a source of income. You should set a budget before playing, take regular breaks and stop if gambling is becoming difficult to control. Account tools may be available to help you manage your activity, including limits, time reminders, reality checks, cooling-off options or self-exclusion.

If you are concerned about your gambling, use the available safer gambling tools and seek independent support. You can request a break or account restriction through the website support process. A restriction may apply for the period selected or confirmed, and you must not try to avoid it by opening another account. Jackbit Casino may take steps to protect a player where there are signs of harm or problematic activity.

You must not use the website for unlawful activity, fraud, money laundering, market manipulation, collusion, cheating or any other improper purpose. You must not use automated software, bots, scripts or technical methods intended to interfere with games, accounts, payments or website operation. You must not upload malicious code, attempt unauthorised access, or disrupt the experience of other users.

Do not provide false, misleading or stolen information.
Do not permit another person to gamble through your account.
Do not exploit a technical fault, pricing error or promotional mistake.
Do not harass staff or other users through support channels or website features.
Do not use the website for commercial, illegal or unauthorised purposes.

Personal information is handled in accordance with the Jackbit Casino Privacy Policy. Information may be collected and used to provide services, operate accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and communicate with you where permitted. You should review the Privacy Policy for information about data handling, security, retention and your available rights.

4. Suspension, liability and general legal terms

Jackbit Casino may restrict, suspend or close an account where it reasonably considers this necessary, including for a suspected breach of these terms, inaccurate information, failed verification, payment concerns, responsible gambling reasons, legal requirements, security risks or suspected fraudulent or unlawful activity. Where permitted, you may be informed of the reason and any available next steps. Funds may be subject to review before a final decision is made.

You may request account closure through the available website support channels. Closing an account does not remove obligations that arose before closure, including obligations concerning transactions, verification, disputes or promotional activity. You should use or request any eligible balance in accordance with the applicable account and payment procedures before closure.

The website and its services are provided subject to availability. Jackbit Casino does not promise that the website will always be uninterrupted, error-free, secure or compatible with every device. To the extent allowed by law, Jackbit Casino is not responsible for indirect losses, loss of opportunity, loss of data or losses caused by events outside its reasonable control. Nothing in these terms excludes or limits a right or protection that cannot legally be excluded or limited.

If you have a question, complaint or dispute, first use the support process made available on the website. Provide enough information for the matter to be reviewed, without sending unnecessary sensitive information. Complaints should be raised promptly. Jackbit Casino may request additional information and will review the issue in accordance with its procedures and applicable requirements.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed only to the extent necessary, and the remaining terms will continue. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with the other policies and rules referred to on the website, form the agreement governing your use of Jackbit Casino.

Applicable law and dispute processes may depend on your location and the service being provided. Nothing in these terms prevents you from exercising mandatory rights available under Australian law or other applicable law. By continuing to use the website, you confirm that you have read these Terms & Conditions and agree to follow them.